The Challenge
To integrate disparate sources of client revenue data and display a consistent and accurate revenue picture in their new implementation of a leading CRM tool.
| Consultancy | Software | Managed Services |
|---|---|---|
| City Fios reviewed the multiple sources of data and prototyped the FIOS tool as a mechanism for delivering client revenue data. This work allowed the client to see how the end solution worked and get certainty around delivery timescales and costs. | The FIOS tool allowed the client to efficiently translate data from disparate sources into a consistent and high-quality view of their client revenue data which could then be incorporated into their overall CRM solution. | A key component of the solution was the City Fios Managed Services function as it allowed the client to integrate both automated and manual sources of data at low cost based on proven business processes. |
